Terms of Service

Terms of Service

Effective May 27, 2026

These Terms of Service (“Terms”) govern your access to and use of the website at vennadvisory.ai (the “Site”) operated by Venn Advisory LLC, a Utah limited liability company (“Venn,” “we,” or “us”). By accessing or using the Site, you agree to these Terms.

These Terms govern your use of the Site only. The commercial relationship between Venn and its clients is governed by a separate engagement letter (the “Engagement Letter”). Where these Terms and an executed Engagement Letter address the same subject, the Engagement Letter controls for the client to whom it applies.

1. Use of the Site

You may access and use the Site for lawful purposes consistent with these Terms. The Site is intended for use by businesses and the individuals who represent them. You may not:

  • Use the Site in any manner that violates applicable law or these Terms.
  • Attempt to gain unauthorized access to the Site, its servers, or any systems or networks connected to the Site.
  • Interfere with or disrupt the operation of the Site, including by introducing viruses, malware, or other harmful code.
  • Scrape, crawl, or otherwise extract content from the Site through automated means, except for standard search engine indexing.
  • Use any content from the Site to train artificial intelligence models, except with Venn’s prior written consent.
  • Frame, mirror, or otherwise reproduce the Site or substantial portions of its content on another website without Venn’s prior written consent.
  • Use the Site to impersonate Venn or any Venn representative, or to send communications falsely attributed to Venn.

2. Intellectual property

All content on the Site — including text, graphics, logos, the Venn name and mark, page layouts, design system elements, and the editorial selection and arrangement of the Insights page — is the property of Venn Advisory LLC or its licensors and is protected by copyright, trademark, and other applicable intellectual property laws.

Subject to your compliance with these Terms, Venn grants you a limited, non-exclusive, non-transferable, revocable license to access and view the Site for your personal or business evaluation purposes. This license does not grant you any right to copy, modify, distribute, sell, or commercially exploit any portion of the Site.

External articles linked from the Insights page remain the property of their respective authors and publishers. Venn does not claim ownership of linked external content; we link to it as editorial commentary.

3. Bookings and inquiries

The Site allows you to book an intro call with Venn through the embedded Calendly widget on the Contact page or by emailing contact@vennadvisory.ai. Booking a call does not create a commercial relationship between you and Venn, and does not obligate Venn to enter into any engagement.

Information you submit through the booking widget or by email is subject to our Privacy Policy.

4. No professional advice

Content on the Site — including descriptions of Venn’s methodology, pricing model, guarantee mechanics, and any commentary on hiring practices, attrition data, or industry standards — is provided for general informational purposes. It is not legal, tax, financial, or HR advice, and should not be relied upon as such.

Any commercial commitment between you and Venn is governed by a signed Engagement Letter. The Site is not an offer to enter into a contract, and statements on the Site do not constitute commercial terms binding on Venn.

5. Third-party content and links

The Site includes links to third-party websites and content, including the curated reading list on the Insights page. Venn does not control these third-party sites and is not responsible for their content, privacy practices, or terms of service. The inclusion of a link does not imply Venn’s endorsement of the linked site or its operators.

The Calendly widget embedded on the Contact page is provided by Calendly, Inc. and is subject to Calendly’s own terms of service and privacy policy.

6. Disclaimers

THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, VENN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

Venn does not warrant that the Site will be uninterrupted, error-free, or free of harmful components. Venn does not warrant the accuracy, completeness, or timeliness of content on the Site, including third-party content surfaced on the Insights page.

This Section 6 applies to your use of the Site as a website visitor. Warranties applicable to Venn’s recruiting services are governed by the Engagement Letter, not by these Terms.

7. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VENN AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST BUSINESS OPPORTUNITY, OR LOSS OF DATA — ARISING FROM OR RELATED TO YOUR USE OF THE SITE, EVEN IF VENN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

VENN’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE WILL NOT EXCEED ONE HUNDRED DOLLARS ($100), OR THE MINIMUM AMOUNT REQUIRED BY APPLICABLE LAW IF GREATER.

This Section 7 applies to your use of the Site as a website visitor. Liability arising from Venn’s recruiting services to a client is governed by the limitation-of-liability provisions of the Engagement Letter, not by these Terms.

8. Indemnification

You agree to indemnify, defend, and hold harmless Venn and its officers, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising from your violation of these Terms or your misuse of the Site.

9. Termination

Venn may suspend or terminate your access to the Site at any time, with or without notice, for any reason — including if Venn believes you have violated these Terms. The provisions of Sections 2, 6, 7, 8, 9, 10, 11, and 12 survive any termination.

10. Governing law and dispute resolution

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-laws principles.

Any dispute arising out of or relating to these Terms will first be addressed by good-faith negotiation for thirty (30) days. If unresolved, the dispute will be submitted to non-binding mediation under the AAA Commercial Mediation Procedures in Salt Lake City, Utah, for thirty (30) days. If still unresolved, the dispute will be finally resolved by binding arbitration under the AAA Commercial Arbitration Rules before a single arbitrator in Salt Lake City, Utah.

Notwithstanding the above, either party may seek injunctive or equitable relief in the state or federal courts located in Salt Lake County, Utah, to protect intellectual property rights or to enjoin a threatened breach of these Terms.

YOU AND VENN AGREE THAT ANY DISPUTE WILL BE RESOLVED ON AN INDIVIDUAL BASIS. NO CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE ACTIONS ARE PERMITTED.

11. Relationship to the Engagement Letter

If you have signed an Engagement Letter with Venn, that Engagement Letter governs the commercial relationship between you and Venn. Where these Terms and an executed Engagement Letter address the same subject matter — including but not limited to fees, search obligations, the retention guarantee, anti-circumvention, confidentiality, limitation of liability for recruiting services, governing law, and dispute resolution related to recruiting services — the Engagement Letter controls for the client to whom it applies.

These Terms continue to apply to your use of the Site even while an Engagement Letter is in effect.

12. Miscellaneous

These Terms, together with our Privacy Policy and any Engagement Letter applicable to you, constitute the entire agreement between you and Venn regarding your use of the Site, and supersede any prior agreements on that subject.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Venn’s failure to enforce any provision of these Terms is not a waiver of that provision or any other provision.

You may not assign or transfer these Terms without Venn’s prior written consent. Venn may assign these Terms in connection with a merger, acquisition, financing, or sale of substantially all of its assets.

Venn may update these Terms from time to time. When we make material changes, we will update the effective date at the top of the Terms. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

13. Contact

Questions about these Terms should be directed to:

Venn Advisory LLC. Email: contact@vennadvisory.ai.